Questions
Frequently asked questions
How much does an AI agent and AI implementation cost?
We start with an audit for 6,000–10,000 ₽, which is credited toward implementation. An AI employee that answers customers on your website, VK and email — from 25,000 ₽; contract and document review — from 20,000 ₽; management reports — from 20,000 ₽, AI in 1C — from 30,000 ₽; call analysis — from 20,000 ₽; a knowledge base — from 30,000 ₽. Plus support from 3,000 ₽ per month.
Can AI be trusted to review contracts?
The AI checks a contract against your checklist and flags the points worth a closer look: deadlines, penalties, deviations from your standard template. This saves your lawyer time but doesn't replace them: the final decision is always a person's. We don't provide legal advice or guarantees.
Do you work with our 1C?
We work with common 1C configurations. We choose the loading method — a data processor or standard exchange — during the audit, to suit your database. We don't promise certified integrations: we build what works in your specific database.
Where do our documents and data go?
Only to our own servers in Russia. We don't share them with third parties or foreign services. Source files are deleted after processing, and retention periods are set out in the contract.
What's included in the free pilot?
Your choice of 10 documents or 10 calls. For documents, we check contracts against your checklist and flag risks, or extract data into a spreadsheet (company details, amounts, dates) ready for 1C; for contracts, the final decision is your lawyer's. For calls, we look at whether the goal was reached, where deals were missed and which objections come up most often. The report comes no later than 3 business days after we receive the files. We process everything only with our own models on servers in Russia and delete the files 7 days after the report. One free pilot per company, with no payment and no contract.
How do I send files for the pilot?
We reply to your request within 4 business hours and send a one-time upload link valid for 7 days. We don't accept files via messengers or email. Documents: PDF, DOCX or scans; calls: MP3, WAV or M4A. We'll ask you to replace unreadable scans and noisy recordings before we start. The pilot excludes medical data, state secrets, and documents containing bank card details or passwords.
What call recordings do you need?
Ideally, two-channel recordings from cloud telephony: the manager on one channel, the customer on the other. Novofon and UIS record this way. Formats: MP3, WAV or M4A. A single-channel phone recording is also fine, but the evaluation will be rougher. Employees and customers on the recordings must be notified that they are being recorded.
What if the AI makes a mistake?
A human checks anything disputable before the result reaches you. If you disagree, we refine the rules, and from then on the AI follows them.
Can we cancel support?
Yes, in any month.